Help centre module
A practical support centre for advertisers, publishers and platform users.
A marketplace fails when users do not understand what to do next. This module gives both sides clear guidance before they waste time, budget or traffic.
Advertiser onboarding
Learn how to prepare an offer, upload media, choose CTA options and submit a campaign for approval.
Campaign setup
Creative upload
CTA selection
Landing page checks
Publisher onboarding
Understand site verification, tracking links, ad widgets, clean traffic expectations and wallet reporting.
Site approval
Tracking links
Ad widgets
Traffic quality
Wallet and earnings
See how balances, advertiser spend, publisher earnings, withdrawal requests and transaction history fit together.
Funding campaigns
Publisher share
Withdrawals
Transaction history
Safety and fraud review
Review the behaviours that can trigger fraud checks and learn why clean traffic protects everyone.
Repeat clicks
Suspicious traffic
Rejected activity
Quality rules
Advertiser launch checklist
Use one clear campaign offer instead of advertising everything your business does.
Make sure the landing page matches the CTA. Do not send “Apply Now” traffic to a generic homepage.
Upload readable images or short videos that explain the offer quickly.
Set daily and total budgets before launch so spend stays controlled.
Install the conversion pixel when the campaign goal is leads, signups, purchases or downloads.
Publisher quality checklist
Submit only sites, pages or channels you control and can verify honestly.
Choose campaigns that match your audience instead of forcing irrelevant offers into your content.
Place tracking links and widgets where users can see them without damaging trust.
Avoid self-clicking, click exchanges, bots or traffic manipulation. Those are not growth tactics.
Monitor earnings, clicks and wallet records from the dashboard instead of relying on assumptions.
Frequently asked questions
These answers remove the common confusion points that stop users from completing setup.
Can advertisers upload images and videos directly?
Yes. The campaign builder supports direct image and video uploads, then shows a preview before submission.
How do publishers earn?
Publishers earn from qualified clicks or tracked activity generated through approved campaign links, widgets and placements.
Why are campaigns reviewed before approval?
Review protects the network. Bad offers, broken landing pages and misleading creatives damage both advertisers and publishers.
What happens to suspicious clicks?
Suspicious clicks can be flagged for fraud review so budgets and publisher earnings are not built on fake activity.
What CTA should advertisers choose?
Choose the CTA that matches the real next step. Shop Now, Book Now, Apply Now, Request Quote and Claim Offer are stronger than vague wording when they match user intent.
Still need human support?
Use the dashboard notifications and admin review flow for account-specific issues. Public help should educate users; private issues should stay inside the dashboard.
Go to dashboard